INTERESTED IN OPENING A WHOLESALE ACCOUNT WITH US? HERE ARE THE ANSWERS TO YOUR QUESTIONS:
How do I establish an account with Half Light Bindery? If you are interested in setting up a wholesale account with us, please contact us by phone or email with the following information: buyer name, shipping address, tax ID number, and billing information for orders placed by phone.
Do you have any mimimum ordering requirements? All initial orders must be a minimum of 8 pieces. We have no type or color minimums. Following that initial order, online orders must always be at least 5 pieces, but orders of any size may be placed by phone or email.
What is your policy on returns? We only accept returns on items damaged during shipping. Damages must be reported within 7 days of receipt. Please call or email for return authorization and approval. Items returned without prior authorization will not be credited.
How do I place my orders? Orders of any size may always be placed by phone or email. Orders may be placed online as long as a minimum of five (5) items are ordered at a time. Any wholesale orders placed online with fewer than five (5) items purchased will be canceled and refunded.
Who pays for shipping? You do, under all circumstances.
Will you drop ship for me? Yes, we love to drop ship for stores that have a clear and functional system already in place for handling drop shipping.
What are your payment terms? Orders placed online are paid for with credit card at time of order. If you are interested in paying by check, or with Net 30 terms, please call or email and ask.
How quickly will my order be shipped? Orders usually ship within 1-2 weeks unless we tell you otherwise at time of order. Need something faster? Just let us know and we'll do our best to accommodate you.
Do you have any images or promotional materials I can use at my store? Yes, please let us know you would like them, and we'll be happy to send you a link to our media kit.
Do you have .pdf versions of your look book and line sheet available? Yes, here and here.
How do I contact you? By phone at (562)216-0911 or by email at email@example.com